Packaging That Sells ÆÄ´Â Æ÷Àå
September 8, 2008 2008³â 9¿ù 8ÀÏ
For the last couple of weeks I have been covering the negative impression that consumers have about packaging. ¼ÒºñÀÚ Æ÷Àå¿¡ ´ëÇØ °¡Áö°íÀÖ´Â ºÎÁ¤ÀûÀÎ ÀλóÀ» ¼û°Ü ¿Ô´øÀÌ Áö³ ¸î ÁÖ. I have tried to dissect all of the ranting and raving from nay-sayers about packaging that doesn¡¯t work. ³»°¡ °¡Áö°íÀÖ´Â ¸ðµç ÇØºÎÇÏ·Á°í ¹ÌÃÄ ³¯¶Ù´Â - ranting°ú ºÎ¿¡¼ ÀÛµ¿ÇÏÁö ¾Ê´Â Æ÷Àå¿¡ ´ëÇÑ SAYERS.
Just last week Britain¡¯s National Federation of Women¡¯s Institutes (NFWI) launched a campaign highlighting supermarkets wasteful packaging policies. Áö³ÁÖ ¿µ±¹ÀÇ ±¹°¡ ¿¬¸ÍÀÌ ¿©ÀÚ ¿¬¼öȸ (NFWI) Ä·ÆäÀÎÀÇ ¼öÆÛ¸¶ÄÏ ³¶ºñÀÇ ÆÐŰ¡ Á¤Ã¥À» °Á¶Çß´Ù. Granted this was in the UK, but similar initiatives could happen here. À̰ÍÀÌ ¿µ±¹¿¡ ÀÖ¾úÁö¸¸, ÇöÀç »ç¾÷ Çã°¡ ºñ½ÁÇÑ ÀÏÀÌ ÀϾ ¼öÀÖ´Ù. I checked it out briefly and I don¡¯t get it. ³ Àá½Ã È®ÀÎÇØ ÀÌÇØ°¡ ¾È µÅ¿ä. They are complaining about an packaging that keeps the food protected and sanitary. ±×µéÀº À½½ÄÀ» º¸È£Çϰí À§»ý ¾Ê°Ô Æ÷Àå¿¡ ´ëÇØ¼ ºÒÆòÀ»ÇϰíÀÖ´Ù. We need to be prepared and be aware that there are nonsensical reasons that your packaging may come under fire. ¿ì¸®°¡ ÀνÄÇϰíÀÖÀ» ÀÌÀ¯°¡ °Å±â¿¡ ¸»µµ ±ÍÇÏÀÇ Æ÷Àå ÃѰÝÀ» ¹Þ°í Áغñ¸¦ÇØ¾ß ¿Ã ¼öÀÖ½À´Ï´Ù. Just be sure you are covering all your based and anticipate in advance when you might have a problem. ±×³É ´ç½ÅÀÌ ¸ðµç ¿¹»óÀ» ±â¹ÝÀ¸·ÎÇÏ°í »çÀü¿¡ ¹®Á¦°¡ÀÖÀ» ¶§ ´ç½ÅÀ» °¨½ÃÇÏ´Â È®½ÅÇÒ ¼öÀÖ´Ù.
The main thing to visualize is that the role of packaging has changed. ½Ã°¢ÈÇÏ´Â Áß¿äÇÑ °Ç ±× Æ÷ÀåÀÇ ¿ªÇÒÀÌ º¯ÈÇϰíÀÖ´Ù. Detractors just don¡¯t understand what the package really does. ±×³É ÆÐŰÁö ³Ä´Â Á¤¸» ¹»ÇÏ´ÂÁö ÀÌÇØ°¡ ¾È µÅ¿ä. It¡¯s no longer enough for the package just to get product to the retail environment in a satisfactory condition, now it has to ¡°sell¡± the product too. ´õ ÀÌ»óÀº ÆÐŰÁö¿¡ ´ëÇÑ ¼Ò¸Å ȯ°æ¿¡ ¸¸Á·½º·¯¿î »óÅ¿¡¼, Áö±Ý ""³Ê¹« Á¦Ç°À» ÆÇ¸ÅÇϰíÀÖ´Ù Á¦Ç°À» ¾òÀ» Á¤µµ. Packaging plays an integral role in the decision to purchase a product or not. Æ÷Àå Á¦Ç°À̳ªÇÏÁö ±¸¸Å °áÁ¤¿¡ ºÒ°¡ °áÇÑ ¿ªÇÒÀ»ÇÑ´Ù. The problem is that what the consumer desires is constantly changing. ¹®Á¦´Â ±× ¾î¶² º¯ÈÇÏ´Â ¼ÒºñÀÚ ¿å±¸¸¦ ²÷ÀÓ¾øÀÌÀÌ´Ù. Market trends come and go. ½ÃÀå µ¿Çâ¿¡ ¿Í¼ °¡¾ßÇÕ´Ï´Ù. I have mentioned growth niches occurring in the food industry before. ³»°¡ ¼ºÀåÀ» ÇâÀ¯ ½Äǰ ¾÷°è¿¡¼ °Å·ÐµÇ±â Àü¿¡ ¹ß»ýÇß´Ù. Corresponding to the growth are niches that are declining too. ¼ºÀå¿¡ ´ëÀÀÇÏ´Â Æ´»õµµ °¨¼ÒÇϰíÀÖ´Ù. Just like I stated ¡°In What¡¯s In Your Bottle.¡± Bottled water sales recently surpassed soda sales. ¸¶Ä¡ ³»°¡ "¹«½¼ º´À» ÀÖÀ½."ÃÖ±Ù »ý¼ö ¸ÅÃâ ź»ê À½·á ÆÇ¸Å¸¦ µ¹ÆÄÀÇ¿¡¼ ¹àÇû´Ù. I was beginning to think the bottled water market was tapped out too. Àú´Â »ý¼ö ½ÃÀåµµ µµÃ»¶ó°í »ý°¢À»Çϱ⠽ÃÀÛÇß´Ù. But creativity never ceases to amaze me. ÇÏÁö¸¸ âÀǷ°ú ³ª¸¦ ³î¶ó°Ô ÇÑ´Ù³×. We are still welcoming new bottled water product introductions and there is a market for even the most esoteric consumer. ¿ì¸®´Â ¿©ÀüÈ÷ »õ·Î¿î »ý¼ö Á¦Ç°ÀÇ Ãâ½Ã¸¦ ¹Ý±â´Â ½ÉÁö¾î °Å±â °¡Àå ºñÀÇ ¼ÒºñÀÚ¸¦À§ÇÑ ½ÃÀåÀÌ´Ù.
It¡¯s important to understand the evolution of the package because now products are using the packaging as the primary sales tool. Áö±ÝÀº Á¦Ç°À» ÆÇ¸ÅÇϱ⠶§¹®¿¡ ±âº» µµ±¸·Î ÆÐŰ¡À» »ç¿ëÇÏ´Â ±×°ÍÀº ÆÐŰÁöÀÇ ÁøÈ¸¦ ÀÌÇØÇÏ´Â °ÍÀÌ Áß¿äÇÕ´Ï´Ù. Gone is the day of the sales clerk who answer your questions about the product. »ç¶ó ´©°¡ Á¦Ç°¿¡ ´ëÇÑ ±ÍÇÏÀÇ Áú¹®¿¡ ´ëÇÑ ´äº¯Àº ÆÇ¸Å »ç¿øÀÇ ³¯ÀÔ´Ï´Ù. The role of the package is no longer passive. ÆÐŰÁöÀÇ ¿ªÇÒÀº ´õ ÀÌ»ó ¼öµ¿ÀûÀÌ´Ù. Its has to ¡°speak¡± to the consumer both literally and figuratively. ""¸ðµÎ ¼ÒºñÀÚ¿¡°Ô ±×´ë·Î À̾߱â¿Í ºñÀ¯ÇϰíÀÖ´Ù. (Talking packages are the wave of the future.) Think of all the great packaging applications available if your package talked and could tell you how old the product was, what you should serve it with or that you need to buy this companion product. ¸¸¾à ¿©·¯ºÐÀÇ ÆÐŰÁö Á¦Ç°ÀÇ ¿¾ À̾߱⸦ ¾î¶»°Ô, ¹«¾ùÀ» ´ç½Å°ú ÇÔ²² ¼ºùÇØ¾ß ¸»ÇÒ ¼öÀÖ´Ù ¶Ç´Â ´ç½ÅÀÌ µ¿¹ÝÀÚ Á¦Ç°À» »ì Çʿ䰡 (¸»ÇÏ±â ÆÐŰÁö´Â ¹Ì·¡ÀÇ ¹°°áÀÔ´Ï´Ù.) ¸ðµç À§´ëÇÑ ÆÐŰ¡ ¾ÖÇà ¸®ÄÉÀ̼ÇÀ» »ç¿ëÇÒ ¼ö »ý°¢ÇغÁ. What a sales tool! ¹«½¼ ÆÇ¸Å µµ±¸!
That¡¯s only a fraction of what the new packaging can do. ±× ¹«¾ùÀ» ÇÒ ¼öÀÖ´Â »õ·Î¿î Æ÷ÀåÀÇ ÀϺΠºÐÀÏ »ÓÀÎ. Most importantly, it is imperative that you think about your product package. °¡Àå Áß¿äÇÑ °ÍÀº ±×°ÍÀº ´ç½ÅÀÇ Á¦Ç° ÆÐŰÁö¿¡ ´ëÇØ »ý°¢ÇÏ´Â °ÍÀº ÇʼöÀûÀÎ °ÍÀÔ´Ï´Ù. Does it ¡°connect¡± with the consumer? ""¼ÒºñÀÚ¿Í ¿¬°áµË´Ï±î? In a sea of sensory overload what is going to make your package different? °¨°¢ÀûÀÎ °úºÎÇÏÀÇ ¹Ù´Ù¿¡¼ ´Ù¸¥ ÆÐŰÁö¸¦ ¸¸µé·Á°í ¹«¾ùÀԴϱî? It could be shape, color, size, uniqueness of design or even smell. ±×°ÍÀº ¸ð¾ç, »ö»ó, Å©±â, µðÀÚÀÎÀ̳ª ³¿»õµµ ¸ÃÁöÀÇ µ¶Ã¢¼ºÀÌ µÉ ¼öÀÖ½À´Ï´Ù. Are you utilizing any of the new smart and intelligent applications packaging applications? ¾ðÁ¦µçÁö »õ·Î¿î ¿µ¸®Çϰí Áö´ÉÀûÀÎ ¾ÖÇà ¸®ÄÉÀ̼ÇÀ» ÆÐŰ¡ ¾ÖÇà ¸®ÄÉÀ̼ÇÀÇ È°¿ë ÀÖ½À´Ï±î? Does you package fulfill a need and explain in clear concise statements the benefits of buying your product. ´ç½ÅÀÌ ÆÐŰÁö´Â Çʿ並 ÃæÁ·ÇÏ°í ¸íÈ®ÇÏ°í °£°áÇÑ Áø¼úÀ» ±ÍÇÏÀÇ Á¦Ç° ±¸¸ÅÀÇ ÀÌÁ¡¿¡ ¼³¸íÇÒ ¾Ê´Â´Ù. Is it easy to read and understand? ±×°ÍÀ» Àаí ÀÌÇØÇϱ⠽¬¿î °¡¿ä?
So start your analysis by viewing your package from the eyes of the consumer. ±×·¡¼ ¼ÒºñÀÚÀÇ ´«À»¿¡¼ ±ÍÇÏÀÇ ÆÐŰÁö¸¦ º¸´ÂÇÏ¿© ºÐ¼®À» ½ÃÀÛÇÕ´Ï´Ù. If you are buying it, what¡¯s going to compel you to pick it up off the shelf? ´ç½ÅÀÌ ±×°ÍÀ» ±¸¸ÅÇÏ´Â °æ¿ì, ¾î¶»°Ô ¼±¹Ý ÁýÀ¸·Á°í ´ç½ÅÀ» ¾ò¾î³»·Á ÀÏÀΰ¡? Is it just sitting there lost amongst rows of competitive products? ±×°Ç ´ÜÁö ±×°÷ÀÇ Á¦Ç° °æÀï·ÂÀ» ÀÒ¾ú Çà »çÀÌ¿¡ ¾É¾Æ? Think in terms of your package calling out to you ¡°buy me, buy me.¡± Does your product do this? ´ç½Å¿¡°Ô Àüȸ¦ÇÏ¿© ÆÐŰÁöÀÇ Ãø¸é¿¡¼ »ý°¢ÇØ ", ³¯ »ì ³¯ ÁÖ¹®Çß´Ù."±ÍÇÏÀÇ Á¦Ç° ÀÌ°É Çϳª¿ä? If not, your package isn¡¯t doing its job. ±ÍÇÏÀÇ ¼ÒÆ÷´Â ÀÏÀ»Çϰí ÀÖÁö ¾ÊÀº °æ¿ì. It must persuade the consumer to purchase the product. ±×°ÍÀº Á¦Ç°À» ±¸¸ÅÇÏ´Â ¼ÒºñÀÚµéÀ» ¼³µæÇؾßÇÕ´Ï´Ù. Thinks about some of the latest packaging innovations and how to incorporate them into your product packaging. ¿¡ ´ëÇÑ ÃֽŠÆÐŰ¡ÀÇ Çõ½Å°ú ÅëÇÕÇÏ¿© Á¦Ç°À» Æ÷ÀåÇÏ´Â ¹æ¹ýÀ¸·Î »ý°¢µÊ. Consider the consumer mind set. ¼ÒºñÀÚÀÇ ¸¶À½À» °í·ÁÇß´Ù. Is your package perceived in a negative light negating the benefits of the product within? ±ÍÇÏÀÇ ÆÐŰÁö¸¦ ºÎÁ¤ ºûÀ» À̳»¿¡ Á¦Ç°ÀÇ ÀåÁ¡À» ÀÎ½Ä negating¿¡ ÀÖ³ª¿ä?
All these questions need to be answered. ÀÌ·¯ÇÑ ¸ðµç Áú¹®¿¡ ´ë´äÇØ¾ßÇÕ´Ï´Ù. Don¡¯t simply to address them in the initial package design; it¡¯s an ongoing process. ´Ü¼øÈ÷ ÃÊ±â ÆÐŰÁö µðÀÚÀο¡ ±×µéÀÇ ÁÖ¼Ò¸¦ ¸¶; ±×°ÍÀº Áö¼ÓÀûÀÎ °úÁ¤ÀÌÀÖ¾î. As I mentioned at the beginning of this piece, the consumer is a moving target and your package has to move along with them in the right direction. ÀÌ ÀÛǰÀÇ ½ÃÀÛ ºÎºÐ¿¡¼ ¾ð±ÞÇÑ´ë·Î, ¼ÒºñÀÚ ¿©·¯ºÐÀÇ ÆÐŰÁö°¡ ±×µé°ú ÇÔ²² ¿òÁ÷À̴ ǥÀû°ú ¿Ã¹Ù¸¥ ¹æÇâ¿¡ µû¶ó À̵¿ÇϰíÀÖ´Ù. Be sure the consumer you are trying to capture receives the right message. ¹°·Ð ¼ÒºñÀÚÀÇ ±Ç¸®¸¦ ĸóÇÏ·Á°íÇÏ´Â ¸Þ½ÃÁö°¡ ³ªÅ¸³³´Ï´Ù.
Here are a few types of packaging coming under fire by consumers that could impact your success or failure: ¿©±â¿¡ ¸î °¡Áö Á¾·ùÀÇ ÃѰÝÀ» ¹Þ°í Æ÷ÀåÀÇ ¼ÒºñÀÚ¿¡ ÀÇÇØ ¿µÇâÀ» ¹ÌÄ¥ ¼öÀÖ´Â ±ÍÇÏÀÇ ¼º°øÀ̳ª ½ÇÆÐ¿À°íÀÖ´Ù :
- Products that are perceived to be over packaged ±× ÀÌ»óÀ» ÀνÄÇÏ´Â Á¦Ç°À» ÆÐŰÁö·Î ¸¸µé ¼ö
- Products that are in clamshells ±× clamshells¿¡ Á¦Ç° À§Ä¡
- Products that are misleading as a result of the claims on the packaging Á¦Ç° Æ÷Àå¿¡ ´ëÇÑ ÁÖÀåÀÇ °á°ú·Î ¿ÀÇØÀÇ ¼ÒÁö°¡ÀÖ´Ù
- Products that are in packaged materials deemed environmentally unfriendly Á¦Ç° Æ÷Àå ÀÚÀçÀÇ È¯°æ¿¡ ÇØ·Î¿î °ÍÀ¸·Î °£Áֵ˴ϴÙ
- Packaging that doesn¡¯t work Æ÷Àå ±×°ÍÀÌ ÀÛµ¿ÇÏÁö ¾Ê½À´Ï´Ù
- Packaging that doesn¡¯t deliver as promised ±× ¾à¼Ó´ë·Î Á¦°øÇÏÁö ¾Ê´Â Æ÷Àå
So think about your product packaging right now and determine whether it is helping to sell your product, or not. ±×·¡¼ ±ÍÇÏÀÇ Á¦Ç° Æ÷Àå¿¡ ´ëÇØ¼ Áö±Ý »ý°¢Çϰí ÀÖ´ÂÁö ±ÍÇÏÀÇ Á¦Ç°, ¶Ç´Â ¾È ÆÈ µµ¿ÍÁÖ°í ÀÖ´ÂÁö È®ÀÎÇÕ´Ï´Ù.
About the Author: ¿¡ ´ëÇÑ ÀúÀÚ :
JoAnn Hines is the Chief Executive Officer at JR Hines International, a firm providing consulting services in the packaging industry. ÇÏÀνº ¿öµå´Â ±¹Á¦ JoAnn ÃÖ°í °æ¿µÀÚ JR, ÆÐŰ¡ »ê¾÷¿¡ ÄÁ¼³ÆÃ ¼ºñ½º¸¦ Á¦°øÇϴ ȸ»çÀÔ´Ï´Ù. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies. 30 ³âÀÌ ³Ñµµ·Ï, ¹Ì½º ÇÏÀνº ÆÐŰ¡ µ¿Çâ, ¿¹Ãø, ÀÏÁö / ºê·¹ÀÎ ½ºÅä¹Ö¿¡ Á¾»ç ÇØ¿Ô »õ·Î¿î Çõ½ÅÀûÀÎ ÆÐŰ¡ ±â¼úÀ» ±¸ÇöÇß´Ù.
Need insights on packaging trends that can impact your business? ±ÍÇÏÀÇ ºñÁî´Ï½º¿¡ ¿µÇâÀ» ÁÙ ¼ö ÆÐŰ¡ µ¿Çâ¿¡ ´ëÇÑ ÅëÂû·ÂÀÌ ÇÊ¿äÇϽʴϱî? Get the Packaging Diva on your team. ±ÍÇϰ¡ ÆÀ³»¿¡¼ Æ÷Àå µð¹Ù. Visit ¹æ¹® PackagingUniversity.com to find out about the latest packaging innovations. ÃֽŠÆÐŰ¡ ±â¼ú Çõ½Å¿¡ ´ëÇØ ¾Ë¾Æº¸½Ê½Ã¿À.
Packaging The Truth Æ÷Àå Áø½Ç
September 4, 2008 2008³â 9¿ù 4ÀÏ
The Prevention Institute , a nonprofit health advocacy group out of California, studied 37 heavily marketed foods with pictures of fruit on the packaging. ¹æÁö ¿¬±¸¼Ò, ͏®Æ÷´Ï¾ÆÀÇ ºñ¿µ¸® º¸°Ç ´Üü, ¹«¼ºÇÑ Æ÷Àå¿¡¼ °úÀÏÀÇ »çÁø°ú ÇÔ²² À½½ÄÀ» ÆÇ¸ÅÇÏ´Â 37 °øºÎÇß´Ù. Fifty-one percent of the products contained absolutely no fruit, a few had minimal amounts! 50 - Á¦Ç°ÀÇ 1 %, ¸î °¡Áö °úÀÏ¿¡ Æ÷ÇÔµÈ ÃÖ¼ÒÇÑÀÇ ±Ý¾×À»Çß´Ù ÀüÇô!
Yikes, you have to be vigilant on all of these fruit claims! À̱Ã, ÀÌ·¯ÇÑ ¸ðµç °úÀÏÀÇ ÁÖÀå¿¡ ¼¼½ÉÇØ¾ß!
Just take a stroll down the fruit juice isle and try to figure out which product is real 100% juice. ±×³É °úÀÏ ÁÖ½º ¼¶ ¾Æ·¡ »êÃ¥À»ÇϰíÀÖ´Â Á¦Ç°Àº 100 % ÁÖ½º´Â ÁøÂ¥¶ó°í »ý°¢Çغ¸½Ê½Ã¿À.
We all have had that experience of buying something based up its package or label and then find out what is inside is not what we expected. ¿ì¸® ¸ðµÎ°¡ ¹º°¡¸¦ ÀÚ»çÀÇ ÆÐŰÁö ¶Ç´Â ·¹À̺íÀ» ´©¸¥ ´ÙÀ½ ¾È¿¡ ¹«¾ùÀÌ ÀÖ´ÂÁö ±â¹ÝÀ» ãÀ» ±¸¸ÅÀÇ °æÇèÀ» °¡Áö°í ¿ì¸®°¡ ±â´ëÇÏÁö ¾Ê½À´Ï´Ù. I know it¡¯s wishful thinking that we can believe all those fantastic marketing claims (a lot of people do as evidenced by the product¡¯s popularity). ³ª´Â ±×°ÍÀÇ Èñ¸ÁÂù »ý°¢µéÀ» ¿ì¸® ¸ðµÎ°¡ ±× ȯ»óÀûÀÎ ¸¶ÄÉÆÃÀ» ÁÖÀå (¸¹Àº »ç¶÷µéÀÌ ¹Ï´Â¸¸Å Á¦Ç°ÀÇ Àα⿡ ÀÇÇØ ÀÔÁõ ÇÒ ¼öÀÖ´Â)À» ¾Ë°íÀÖ´Ù. Think get thin quickly, eliminate wrinkles in 10 days and, the new favorites, protect your heart or lower your cholesterol. Á» »¡¸®, ¾ãÀº »ý°¢Çغ¸ 10 ÀÏ ³»¿¡ Á¦°Å¿Í ÁÖ¸§, »õ·Î¿î Áñ°Üã±â, ´ç½ÅÀÇ ½ÉÀåÀ» º¸È£Çϰųª ±ÍÇÏÀÇ ÄÝ·¹½ºÅ×·Ñ ¼öÄ¡¸¦ ³·Ãâ ¼öÀÖ½À´Ï´Ù. The last example is a tribute to the fact that marketers are finally talking advantage of marketing to an aging population. ¸¶Áö¸· ¿¹Á¦´Â »ç½Ç ¸¶ÄÉÅÍ °á±¹ °í·ÉÈ ¸¶ÄÉÆÃÀÇ ÀåÁ¡À» ¾ê±âÇÏ´Â ¼±±¸ÀÚÀÔ´Ï´Ù.
Consider the recent flurry of activity regarding misleading claims on trans-fats. Ãֱ٠Ȱµ¿À» ÆîÄ¡±â Æ®·£½º Áö¹æ¿¡ ´ëÇØ ¿ÀÇØÀÇ ¼ÒÁö°¡ ÁÖÀå - »ý°¢ÇØ º¼ ¼öÀÖ½À´Ï´Ù. Companies are taking this seriously and changing their claims. ±â¾÷µéÀÇ ÁÖÀåÀÌ ½É°¢ÇÏ°Ô º¯ÈÇϰíÀÖ´Ù.
People are concerned with what we perceive to be ¡°healthy¡± as listed on the package¡¯s ingredients statements and then find out that it is misleading or false. »ç¶÷µéÀº ¿ì¸®°¡ "°Ç°"ÆÐŰÁöÀÇ Àç·á°¡µÇ±â À§Çؼ ¹«¾ùÀÌ ³ªÅ¸³ª ¼º¸í¿¡ ³ª¿ÍÀִ´ë·ÎÇÏ°í ³ª¼ ±×°ÍÀÌ ¿ÀÇØÀÇ ¼ÒÁö°¡Àִٰųª ÇãÀ§ ¾Ë¾Æ³¾ ¿ì·ÁÇϰíÀÖ´Ù. Some claims (even though they are within the context of the law) can lead consumers astray by giving foods an undeserved ¡°aura of health.¡± ÀϺΠÁÖÀå (ºñ·Ï ±×µéÀº À²¹ýÀÇ ÄÁÅØ½ºÆ® ³»¿¡¼) ¿´´Âµ¥ À½½ÄÀ» °Ç°ÀÇ ºÐ¿ÜÀÇ "±â¿îÀ» Á¦°øÇÔÀ¸·Î½á ¼ÒºñÀÚ°¡ À̾îÁú ¼öÀÖ´Ù."
Here is the definition for false advertising which includes packaged goods: ¿©±â¸¦ Æ÷ÇÔÇÏ´Â ÆÐŰÁö »óǰÀ» ÇãÀ§ ±¤°í¿¡ ´ëÇÑ Á¤ÀÇÀÔ´Ï´Ù :
False Advertising ÇãÀ§ ±¤°í —¡±Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities¡± (Lanham Act, 15 USCA ¡× 1125(a)). - "¸ðµç ±¤°íÇϰųª"(Lanham ¹ý, ¼º°Ý, Ư¼º, ÀÚÁúÀ̳ª »óǰ, ¼ºñ½º, Áö¸®Àû ¶Ç´Â »ó¾÷Àû Ȱµ¿ÀÇ ±â¿ø misrepresents ½ÂÁø 15 USCA ¡× 1125 Á¶ (a)).
So think about that when you are developing your product packaging. ±×·¡¼ ±× ¶§ ´ç½ÅÀÇ Á¦Ç° Æ÷ÀåÀ» °³¹ßÇÏ´Â °Í. Can your claims be substantiated or are you ¡°stretching¡± the truth, as in the case of fruit pictured on the outside but not actually inside? ´ç½ÅÀÇ ÁÖÀåÀ̳ª substantiated µÉ ¼öÀÖ´Ù ""Áø½ÇÀº ½ºÆ®·¹Äª, °úÀÏÀ» ±×¸±¶§ÀÇ °æ¿ì¿¡¼°¡ ¾Æ´Ï¶ó ½ÇÁ¦·Î´Â ¾ÈÀ¸·Î ¹ÛÀ¸·Î?
I found lots of great information on how to read and understand a packaging label. ³»°¡ Àд ¹æ¹ý ¹× Æ÷Àå ¶óº§À» ÀÌÇØ¿¡ ÁÁÀº Á¤º¸¸¦ ¸¹ÀÌ ¹ß°ßÇß´Ù. It is confusing even to a seasoned professional. ½ÉÁö¾î´Â ³ë·ÃÇÑ Àü¹®°¡·Î È¥¶õ ½º·´´Ù. It is almost as if they are deliberately confusing the consumer into make a purchasing decision. ±×°ÍÀº ¸¶Ä¡ ±×µéÀÌ ½ÅÁßÇÏ°Ô ±¸¸Å °áÁ¤À» ³»¸±À¸·Î ¼ÒºñÀÚÀÇ È¥¶õÀÌ´Ù. I did a little investigation before writing this article and was shocked by the number of product manufacturers that have been sued for false advertising claims. ³ÀÌ ±â»ç¸¦ ¾²°í Á¶±Ý Àü¿¡ ¼ö»ç¸¦ ¸øÇß´Ù ÇãÀ§ ±¤°í û±¸¿¡ ´ëÇÑ ¼Ò¼ÛÀ» Á¦±âÇß½À´Ï´Ù Á¦Ç° Á¦Á¶ ¾÷üÀÇ ¼ýÀÚ·Î Ãæ°ÝÀ» ¹Þ¾Ò´Ù. This is a huge expense to defend the claims or pay to settle one that we consumers pay for in the product price. À̰ÍÀº ÁÖÀåÀ» ¹æ¾îÇϰųª ¿ì¸®°¡ ¼ÒºñÀÚ¸¦ À§ÇØ µ·À» ÁöºÒÀ» Á¦Ç° °¡°Ý¿¡ ¾öû³ ºñ¿ëÀÌ´Ù.
From cold sore treatments to orange juice, they all have been sued for making unsubstantiated claims on their product packaging. ¾ÆÇ °¨±â Ä¡·á¸¦ ¿À·»Áö ÁÖ½º¿¡ À̸£±â±îÁö, ±×µé ¸ðµÎ´Â ÀÚ½ÅÀÇ Á¦Ç° Æ÷Àå¿¡ ±Ù°Å¸¦ ¸¸µé±âÀ§ÇÑ Ã»±¸ ¼Ò¼ÛÀ» Á¦±âÇß½À´Ï´Ù. Things as simple as this lawsuit against cereal packaging claims was aimed at food companies including Kraft Foods, General Mills and Kellogg alleging that ¡°low sugar¡± breakfast cereals are leading the customer astray. ½Ã¸®¾ó Æ÷Àå ¼Ò¼ÛÀÌ ¼Ò¼ÛÀ¸·Î °£´ÜÇÑ Å©·¡ÇÁÆ® Ǫµå, Á¦³Ê·² ¹Ð½º¿Í ÄÌ·Î±× µî ½Äǰ ¾÷ü´Â "¼³ÅÁÀÌ ³·Àº"¾ÆÄ§ ½Ä»ç·Î ½Ã¸®¾óÀ» ÁÖÀåÇÏ´Â ÁÖü´Â °í°´ÀÇ ¼±µµÀûÀÎ À§Ä¡¸¦ °Ü³ÉÇÑ °°Àº °ÍµéÀÌÀÖ´Ù.
The suit claims that these cereals are misleading because they are not any healthier than cereals with regular levels of sugar. ¾çº¹ ÁÖÀåÀÌ ½Ã¸®¾ó ¿ÀÇØÀÇ ¼ÒÁö°¡ÀÖ´Ù ¿Ö³ÄÇÏ¸é ±×µéÀº ¾È ¼³ÅÁ°ú °î¹°ÀÇ ÀϹÝÀûÀÎ ¼öÁغ¸´Ù ´õ °Ç°ÇϰԵ˴ϴÙ. The food industry, in general, is coming under increasing pressure from food lobby groups and parents, to ¡°clean up its act¡± and offer healthier alternatives to help combat the obesity epidemic facing America. ½Äǰ ¾÷°è, ÀϹÝ, À½½ÄÀ» ·Îºñ ´Üü¿Í ºÎ¸ð·ÎºÎÅÍ ¾Ð·ÂÀ» ¹Þ°í, "Çൿ"û¼Ò¿À°í ÀÖÀ¸¸ç, ¹Ì±¹¿¡ Á÷¸é ÀüÅõ ºñ¸¸ µµ¿Í °Ç° ´ë¾ÈÀ» Á¦°øÇÕ´Ï´Ù. Sugary cereals are frequently cited by these groups as guilty culprits, encouraging children to eat empty calories instead of nutritional whole foods. ÀÚÁÖ ÁËÃ¥°¨À» ¹üÀÎÀ¸·ÎÀÌ ´Üü¿¡ ÀÇÇØ ½Ã¸®¾ó ¼³ÅÁ, ¾î¸°ÀÌ ¿µ¾ç ½Äǰ Àüü¸¦ ÀοëÇÏ´Â ´ë½Å ºó Ä®·Î¸® ½Ä»ç¸¦ Àå·ÁÇϰíÀÖ´Ù.
No product packaging is immune. ÀüÇô ¸é¿ª ÆÐŰ¡ Á¦Ç°ÀÌ´Ù. Consider these ¡°hot¡± buttons currently being scrutinized if you manufacture products that make claims on any of the following attributes: ÀÌ·¯ÇÑ "ÇÖ"¹öưÀº ´ÙÀ½ Áß ¾î´À °æ¿ì Á¦Ç°ÀÇ Æ¯¼º¿¡ û±¸ÇÏ°Ô »ý»êµÇ°í ÇöÀç ±¤¹üÀ§ÇÑ °í·Á :
- Weight loss claims to reduce or lose weight in a specified manner or period of time. üÁß °¨·®À» ÁÙÀ̱â À§ÇØ ¶Ç´Â ÁöÁ¤µÈ ¹æ½ÄÀ̳ª ½Ã°£ÀÇ ±â°£¿¡ üÁß ÁÖÀåÇϰíÀÖ´Ù.
- Healthy choice claims which imply or state benefits to a consumer from consuming. °Ç°ÇÑ ¼±ÅÃÀ» ÁÖÀåÇϰųª ¼Ò¸ð »óÅ¿¡¼ ¼ÒºñÀÚ¿¡°Ô ÇýÅÃÀ» ¾Ï½ÃÇß´Ù.
- Organic or natural food claims that indicate the product is uncontaminated or pure from chemicals and additives. À¯±â ¶Ç´Â ±× Á¦Ç°À̳ª ÈÇÐ ¹°Áú°ú ÷°¡Á¦·ÎºÎÅÍ ¾ÊÀº ¼ø¼ö ÀÚ¿¬ ½ÄǰÀ» Ç¥½ÃÇß´Ù.
- Nutrition claims such as rich in vitamin C that can not be proven or the alleged benefits proven. ¿µ¾ç µî ºñŸ¹Î C¿¡ ±× ÇýÅÃÀ» ÀÔÁõÇϰųª ÇøÀÇ ÀÔÁõÀÌ µÉ ¼ö¾ø½À´Ï´Ù ºÎÀÚ·Î ÁÖÀåÇϰíÀÖ´Ù.
This is just a start. À̰ÍÀº ´ÜÁö ½ÃÀÛÀÌ´Ù. Look for proof of environmentally friendly packaging and materials to be in the next wave of packaging being heavily scrutinized. ȯ°æ Ä£ÈÀûÀÎ Æ÷Àå ¹× Æ÷Àå Àç·áÀÇ Áõ°Å¸¦ ãÀ¸ÀÇ ´ÙÀ½ ¹°°á¿¡ÀÖÀ» ¸¹ÀÌ µû¸£°íÀÖ´Ù. Is it really ¡°green¡± or just ¡°greenwash?¡± Á¤¸» "³ì»ö"¶Ç´Â "greenwashÀΰ¡?"
You can¡¯t stop the lawsuits and media spin; however, you can ensure you do your best to prove to the consumer that what is on the outside of the packaging is also what is inside. ´ç½ÅÀº ¼Ò¼Û ¹× ¹Ìµð¾î ½ºÇÉÀ» ¸ØÃßÁö ¾ÊÀ» ¼ö ÀÖÁö¸¸, ´ç½ÅÀº ±× ¾î¶² Æ÷Àåµµ ¼ÒºñÀÚÀÇ ¿ÜºÎ¿¡ÀÖ´Ù ¾È¿¡ ¹«¾ùÀ» Áõ¸íÇϱâ À§ÇØ ÃÖ¼±À» º¸ÀåÇÒ ¼öÀÖ½À´Ï´Ù.
About the Author: ¿¡ ´ëÇÑ ÀúÀÚ :
JoAnn Hines is the Chief Executive Officer at JR Hines International, a firm providing consulting services in the packaging industry. ÇÏÀνº ¿öµå´Â ±¹Á¦ JoAnn ÃÖ°í °æ¿µÀÚ JR, ÆÐŰ¡ »ê¾÷¿¡ ÄÁ¼³ÆÃ ¼ºñ½º¸¦ Á¦°øÇϴ ȸ»çÀÔ´Ï´Ù. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies. 30 ³âÀÌ ³Ñµµ·Ï, ¹Ì½º ÇÏÀνº ÆÐŰ¡ µ¿Çâ, ¿¹Ãø, ÀÏÁö / ºê·¹ÀÎ ½ºÅä¹Ö¿¡ Á¾»ç ÇØ¿Ô »õ·Î¿î Çõ½ÅÀûÀÎ ÆÐŰ¡ ±â¼úÀ» ±¸ÇöÇß´Ù.
Need insights on packaging trends that can impact your business? ±ÍÇÏÀÇ ºñÁî´Ï½º¿¡ ¿µÇâÀ» ÁÙ ¼ö ÆÐŰ¡ µ¿Çâ¿¡ ´ëÇÑ ÅëÂû·ÂÀÌ ÇÊ¿äÇϽʴϱî? Get the Packaging Diva on your team. ±ÍÇϰ¡ ÆÀ³»¿¡¼ Æ÷Àå µð¹Ù. Visit ¹æ¹® PackagingUniversity.com to find out about the latest packaging innovations. ÃֽŠÆÐŰ¡ ±â¼ú Çõ½Å¿¡ ´ëÇØ ¾Ë¾Æº¸½Ê½Ã¿À.

















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