Prime Time Packaging

Are your packaged products ready for prime time? Here are a few insightful tips to help you out.

There are many packaging issues afloat in the minds of the consumer. We just came off the traditional “wrap rage” cycle that stirs everyone into a frenzy around the holidays. Be aware that it’s still an issue to contend with in the minds of the consumer. Clamshells, twist ties and difficult to open packages still get mileage in the media.

Packaging has many detractors. We are getting serious scrutiny from everyone in the realm of environmental sustainability, less packaging, more environmentally friendly packaging, save the earth packaging and so on. Every week I read about a new packaging crusade that is supposed to solve our environmental woes. But I have been researching for an upcoming presentation “Sustainable Packaging - From Green To Great”. The lack of new packaging innovation to solve the problem is quite distressing. Most of what I am seeing revolves around the same supplier using the same packaging materials. Unfortunately, a lot of it is smoke and mirrors that touts “green” but does not back it up with true sustainable documentation. There are a few good examples of innovation. In researching environmentally friendly lipstick tube examples, the results were woefully inadequate. “Cargo Plant Love Biodegradable Lipstick” was the only company I discover (with a great marketing story I might add).

So, I pose these questions to all product packaging developers. How green are you? Do you want to be? Do your consumers and your target demographic even care whether you are green or not? This is going to be one of the prime time packaging issues this year so you better make some serious strides in deciding what you want your product packaging to reflect.

Another key matter will be product security, integrity and product origination. Currently the “Made in China” tag is becoming a political hot button. One of the trends I am starting to see is a China backlash. Products made and packaged in China are coming back to the US. Some companies are using China Free on their product packaging as a marketing tool… and it’s helping sales.

People are reading labels and scrutinizing them. What it says on that label will influence whether they buy your product or not. I just read that cloned meat will be coming on the market in a few years. At present, the FDA won’t require food makers to label that their products came from cloned animals. I’d want to know from the product packaging and, I believe, so would most consumers. The point being is that any high profile package or product will be looked at thoroughly by consumers. What you tell them better be the right message and true.

Watchdog groups about and they are on the lookout for your product to make a mistake. Whether they deem you are marketing to an inappropriate market (an example would be Spykes marketing liquor to children) or that your packaging isn’t telling the whole truth (McDonald’s and all the other fast food companies and fat content), it’s sure to become newsworthy and in the worst case scenario could seriously impact your business.

Consumers are fickle. What is a hot issue today may be gone tomorrow. However, in the interim if you are not on target with the right packaging message you may alienate them or force them to buy a competitor’s product because your packaging is not sending the right packaging message.

So, before you embark on any new packaging campaign understand and incorporate into your product packaging what the consumer wants to know about the product. Be sure your packaging is ready for prime time to the right consumer with the right marketing message.

About the Author:

JoAnn Hines is the Chief Executive Officer at J.R. Hines International, a firm providing consulting services in the packaging industry. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies.

Need insights on packaging trends that can impact your business? Get the Packaging Diva on your team. Visit PackagingUniversity.com to find out about the latest packaging innovations.

When Bad Things Happen to Good Packaging

Last week, I got a call from Japan News reporting here in the US. They wanted to know what was happening regarding the use of the words “China Free” on product packaging and labeling. The plans were for a big expose of “contaminated” products coming out of China. I’m sure you have seen the news and are concerned about possible contaminates. But what about the consumers’ perspective? A negative ground swell of public opinion could dramatically influence your product sales if it’s coming out of China.

That’s a bad thing and it could happen to your product.

Consumers are taking an interest in product packaging, how much, how to dispose of it where it’s coming from and how much strain is it putting on the environment. It’s hard to anticipate the voice and power of the consumers. Once an issue becomes mainstream in the media it could be detrimental to your sales. The fact is that most consumers haven’t a clue as to the role packaging has to play in getting a product to the stores. All they know is the negative implications of “bad, bad” packaging.

Think about the holidays and all the spin over “wrap rage.” Reporters are still writing about it on a weekly basis. What if they pick your packaged product to rage about? Will you be prepared to face the onslaught?

Many times these packaging issues come out of the blue. Remember the aseptic ban on juice box packaging in Maine? It has since been repealed, but it came out of nowhere and was the result of consumer misinformation. Or what about the aerosol can ban in Chicago? I remember that one well as I had a client that manufactured spray paint at the time.

Bans can happen overnight taking the product manufacturers unaware with a serious impact on their business. Look at what is happening to plastic bags and the bans in various communities and the replacement of the t-shirt bag with reusable alternatives. I remember when the t-shirt bag was invented and the latest rage in the supermarkets, now its well on its way to becoming obsolete. Pity the plastic bag manufacturer.

Similar circumstances could happen to your product and its packaging. Another hotly contested issue is the use of plastic water bottles (by the way bottle water sales has outstripped that of soda). This battle is far from over. In fact, I will be addressing some of the packaging alternatives in my upcoming presentation Sustainable Packaging “From Green to Great” before the Wal-Mart crowd in two weeks.

The point is that sometimes you can’t ascertain what issue will stir the consumer into a frenzy about your packaging. You can, however, understand the issues that consumers are concerned about. In recent cases, it is mainly the environment. It’s hot and getting hotter. So, it’s imperative that you give some thought to your product and how it’s currently packaged. Is it likely to be an issue of contention? For example, if you are providing a natural or organic product is your packaging “natural” too? Sometimes there are no alternatives.

“Green” product packaging is in its infancy and there are some examples that aren’t really “green.” The bottom line is that it’s going to be all about the consumer perception and how well your “green” product packaging integrates with your brand. I have already learned of some examples where CPG companies thought they were solving the environmental issue only to be perceived by consumers as spouting “packaging greenwash.” You may think your packaging is “good” only to have it bashed by the consumer. It’s all in the eyes of the beholder. So in reality, bad things can happen to good packaging despite your best efforts.

About the Author:

JoAnn Hines is the Chief Executive Officer at J.R. Hines International, a firm providing consulting services in the packaging industry. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies.

Need insights on packaging trends that can impact your business? Get the Packaging Diva on your team. Visit PackagingUniversity.com to find out about the latest packaging innovations.

Fix My Packaging!

Perhaps the number one request that I get is: “Help me fix my packaging.” To which I always reply, “What exactly is the problem?” Surprisingly, very few people can actually answer why their product packaging isn’t working.

It seems simple on the surface but the true packaging problem might be caused by multiple reasons or a host of things that you have not done. I’ve created a short check list to help you determine what might create the problem. So, let’s think through a few potential problem areas that are easy to resolve.

1. Can you define your customer?

Well, let me give you a clue. It’s not everybody (which is a common answer by the way). You should have a target demographic in mind and you have to understand their wants and needs before you can package a product for them. Universal packaging that satisfies everyone. That’s a myth. You can’t be all things to all consumers. More importantly, your packaging needs to be on target to the right audience with the right message.

Drill down to your ultimate customer.

• Who is going to purchase your product and why?
• What is in it for them to purchase your product?
• Are you answers to those two questions evident on your product packaging?

Here are a few examples:

Is the product easy to use or simple to prepare? Are you telling them that on the packaging? Words like easy, simple, ready in X, no assembly needed are crucial to conveying your product’s attributes.

Does the consumer need a solution for a busy on the go lifestyle? What about your product packaging addresses that issue? Is it portable, or easily carried, is it a single serving or portion? Consider this specific example: Campbell’s® Soup at Hand® is a great way to eat right when you’re on the run. Our heat-and-go microwavable cups let you enjoy sippable soup. Campbell’s saw a problem and provided a packaging solution.

2. Why would someone pick up your product off the shelf?

Does it “speak” to your customer or is it tired and dull in comparison to the competition? Is it a different color, shape or does it have a unique feature that differentiates it from another product? Does it intrigue the consumer to take a closer look?

Here is a good example. I recently had occasion to look for some nonstick cooking spray. I went to get my old standby which is PAM. When I got to the shelf I was fascinated by a new entry, Mazola Pure. The uniquely shaped can had a soft subtle textured look that begged me to pick it up for a closer look. The package told me things in simple language: no alcohol, no silicone and fat free. Guess which product I bought?

3. What is your USP (unique selling proposition) about your package?

Are you a “me too” brand? Are you mimicking the competition’s product rather than branding your own message? There has been a plethora of look alike products trading on name brands. Is it working? I don’t think so. First, you may be infringing on someone else’s trademark with “copycat packaging.” Second, consumers are seeking out high quality non-branded products. Private label packaging is on the rise at the expense of branded products.

Think about what message you are conveying. Do you want to look like a cheap imitation or is your product packaging standing on its own merits?

4. How much competitive shopping have you done lately?

When was the last time you walked the store isles? I know we all have an ego trip looking at our product up on the shelf. But I want you to step back and get a fresh perspective. Are you really seeing it from a consumer’s eyes? Shop other categories too. Look for packaging innovations that can crossover into your product category.

Think about how a novel or unique product packaging approach can solve a consumer problem or issue. One of the best innovative packaging examples I saw recently was the introduction of Wish-Bone® Salad Spritzers. They took a prime target (women) addressed dietary and health issues (weight watching) and provided an innovative way to dispense the product (spritzing vs. pouring).

5. What’s new in the world of packaging that you can incorporate into your product packaging?

Does your package smell or talk or do a myriad of things that help differentiate your product from the competition? Does your packaging tell you when it will expire or offer a safe date to give the consumer peace of mind in using your product? Think product recall fears. How can your product packaging allay consumer’s nervousness about product contamination?

The consumer wants to buy your product. That’s why they are in the store. Make it easy for them to decide on your product vs. the competitor. Talk to them through your product packaging. Make it easy to understand, simple to use and allow it to satisfy a need.

Above all, step back and look at your product from a customer’s point of view. What aren’t you doing right that makes your packaging need help?

About the Author:

JoAnn Hines is the Chief Executive Officer at J.R. Hines International, a firm providing consulting services in the packaging industry. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies.

Need insights on packaging trends that can impact your business? Get the Packaging Diva on your team. Visit PackagingUniversity.com to find out about the latest packaging innovations.

Packaging Problems

What is your worst packaging experience?

A lot of people say it’s getting the toys out of the box at Christmas or getting those blankity-blank plastic clamshells open. It’s a fact that hard to open plastic clamshells have been so maligned that there is even terminology given to that product category: “Wrap Rage.”

There are lots of reasons why a plastic clamshell is a great solution to your product packaging, but plan to give it some thought before choosing this solution. Consumers hate clamshells, so consider that when developing your product packaging.

Have you done all of your homework and considered potential problems? Does the potential exist for something unexpected to come up and cause your packaging to become a problem?

Take “Fabuloso” for example. What looked like a great packaging concept with great bottles and terrific colors is in trouble. Why? Because consumers mistakenly think it’s a beverage since it looks so similar to sports drinks. Tragically, some consumers have actually drunk the cleaning product.

Or “Cocaine” the energy drink is under attack by anti drug campaigners because it claims to be the real thing even though it’s just a heavy jolt of caffeine.

The latest into the fray is SPYKES, a fruit flavored alcoholic beverage that is giving mothers of teenage children a fit. It is a great packaging concept, but it has problems because of who it’s marketed to.

Let’s go back to Tylenol in 1982. Seven people were poisoned by unsecured packaging and that incident spawned an entire new category of product packaging… tamper evident. See more on tamper evident in the packaging examples section.

You are not immune to product recalls either. How may product recalls have you read about lately that didn’t specify the right ingredients on the product packaging? That’s grounds for instant recall.

Remember the recall that hit Cadbury? Cadbury Schweppes was forced to recall over twenty of its core UK Easter products after failing to display nut allergy warnings on the packaging.

Many times you cannot predict what will happen even if you have done all your homework. I mentioned earlier the Wolfgang Puck’s exploding latte cans that had to be pulled off the shelf. Just remember to expect the unexpected with any new and untested package or a new package innovation.

Try to extrapolate any possible outcomes that could occur before committing your product to the marketplace. It’s a lot easier to correct a problem before it goes out the door. You save yourself the bad publicity that comes from a package that doesn’t work or doesn’t perform up to expectations.

About the Author:

JoAnn Hines is the Chief Executive Officer at J.R. Hines International, a firm providing consulting services in the packaging industry. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies.

Need insights on packaging trends that can impact your business? Get the Packaging Diva on your team. Visit PackagingUniversity.com to find out about the latest packaging innovations.

Ten Principles Of Marketing

There are four parts to a marketing system and they rest on ten cornerstones.

Marketing results are only as powerful as your marketing systems.

To build your marketing system you need to be able to do four things: attract, convert, leverage and retain. With these four accomplishments and the practice of the ten cornerstone principles of marketing, success will come.

Here are the 10 cornerstone principles to marketing success…

The Principle of Packaging—The way you package your product or service is a deal breaker. If you sell a product, it has everything to do with the packaging, the colors, the box, the container — everything. If you sell a service and offer just one service, there still needs to be packaging. Just a different time. Packaging for a service provider resides in their offer. If you offer one solution which most independent professionals do, like an hourly or day rate, then you don’t have a package. A package is a combination of items that create an offer that support the client in accomplishing their goal.

The Principle of Differentiation—You want to be the red crayon in the box of white crayons. You must know how you are different from your competitors and you must be able to convey that in all your messages in a way that your prospects pick it up simply. If you think you don’t have any competitors, you do. If you know you are different and don’t convey it, you lose. You must leverage your differences.

The Principle of Repeat Business—One-time buying is short-term revenue and requires ten times more work to find new clients. Keeping multiple, a lifelong paying client is your objective. If you offer a one-time event, you do not have a marketing process — you have a single sale. A marketing process sells to clients over and over again.

The Principle of Frequency—The number two reason businesses fail is because they don’t stay in touch with previous clients. Frequency builds trust and trust is a requirement for a sale.

The Principle of Multiple Streams—Having many ways for people to buy from you always provides the desired revenue results. This requires a combination of active sales (where you participate) and passive sales (that sells without your presence).

The Principle of Reciprocity—This principle, also considered an exchange, is about relationships and networks. If you want to be alone, then your battle is gong to be long, hard, and it will fail. Build your vendor team, your Research & Development team, your administrative team, your strategic alliances, your bartering team, and your attraction will multiple. This works on the principle: “you scratch my back and I will scratch yours.” It is not just about relationships, it is about the value of those relationships.

The Principle of Likeability—If people don’t know you, how can they like you? They need to like you before they will trust you and they must trust you before they buy from you.

The Principle of Communication—This is the most valuable asset you have. Communication is like your bank account: when you communicate correctly, you have a deposit, when you fail to communicate you will have a withdrawal. If, on balance they get “insufficient funds,” that client is gone. Always ask, “Am I providing value that creates a deposit?”

The Principle of Perception—Your client’s perception creates the sale. So many business owners think their service or product is absolutely great and they cannot understand why it is not selling. It is because they developed their product or service according to their perceptions and not their prospects’ needs. Perception begins with what your employees think of their job, so start with their job responsibilities and titles. If your receptionist is the main point of contact for your company, change her perception of her position and your client’s impression will alter. Call her the “Director of First Impressions.”

The Principle of Emotion—Eighty-five percent of the buying decision is made from emotions and then justified with logic. This means you must first connect with their emotions and then give them the logic to justify what they bought. You cannot do one without the other.

About the Author

Catherine Franz is a marketing and writing coach specializing in niches, product development, internet marketing, nonfiction writing and training. For more information visit AbundanceCenter.com.

The Psychology Of Packaging, Part III

In this final edition of our packaging series we’re going to look at some more marketing strategies of packaging where what you see on the outside is not necessarily what you get on the inside.

When you think about it, some of the most interesting packages are those that are actually part of the product itself.

Take deodorants.

There is one in particular that is so fancy looking you have to wonder if what’s inside is not only going to keep you from stinking like a pig but also cure your baldness and pop a genie out of a bottle. I’m referring to Caix Extreme. The cap is kind of a dome shape that looks like something out of “The Day The Earth Stood Still”, the lettering on the bottle itself is hard to describe but appears to be a combination of cartoon and south sea island font, and the colors are blue and pink on a brown bottle. Actually it looks more like something you’d pour in a glass.

Then there is the Caix For Girls. This is a pretty light blue color to the bottle with lettering that looks like something out of a Barbie Doll commercial. Plus there are some little flowers pasted on the bottle for good measure. This is definitely not something you would ever find a guy using. At least you wouldn’t think so.

Of course you’ve also got your fancy deodorants like Tommy Hilfiger. Plain black bottle with plan white lettering that runs from top to bottom instead of from left to right and tilted to the right. They probably think this kind of packaging lends an air of mystery to their product. Most likely what’s inside isn’t much different from your local Shop Rite store brand.

Then you’ve got your really exotic deodorants like Heno di Pravia. The yellow bottle has a shape not too different from a voluptuous female’s. It’s got a nice fancy lettering to it and a logo at the bottom that almost looks like a danger sign for radioactive waste. Thi s is one strange deodorant package.

And then you’ve got the deodorants that go to the absolute opposite end of the spectrum and as far away from commercial looking as possible. A perfect example of this is “The Self Health Resource Center” deodorant. The bottle is in the shape of a medicine prescription bottle and actually looks like a prescription drug with it’s straight laced lettering and formal instructions for use. This stuff better not only get you smelling good but cure your allergies besides. The funny thing about this deodorant is that there’s really no name to it. It just says Deodorant on the top of the label. The Health Resource Center is just who manufactures the deodorant. You’d at least think they’d give the thing a name.

Yes, deodorants have some very strange, exotic and downright puzzling packages that you never get to stop looking at because it’s part of the product itself. This has to further reinforce what you’re looking for the next time you run out to get your next supply. Packaging is an amazing psychological science and as long as we are able to understand what goes on inside the human brain there will always be packages to cater to that brain.

Now if only they’d make packages we could see through.

Oh wait! They already do.

About the Author

Michael Russell is the author of “Your Independent Guide to Packaging.” Read parts I and II of “The Psychology of Packaging” over the next few days!

The Psychology Of Packaging, Part II

Welcome to part two of our three part series entitled “The Psychology Of Packaging.”

In the first installment we focused on some of the products and their packaging and why they’re packaged in that manner. In this installment we’re going to focus on some other packaging schemes.

You’ll understand why these people are paid so much money to come up with this stuff after reading.

Let’s start off with candy bar wrappers.

Take a good look at these things, and there are plenty of them to choose from. Candy bars range from the pure milk chocolate type such as Hershey’s, and Nestles to the candies that are usually filled with something, like Milky Way, Three Musketeers, Mounds, Kit Kat, Reeses Peanut Butter Cups and so on. If you take a very good look at the packages they are VERY colorful. Butterfingers are a nice yellow package with blue lettering. Reeses are kind of a reddish orange package with yellow lettering. Nestles Crunch Bars are 3 colors of red, white and blue. Guess there’s something patriotic going on there. And then you open up these very pretty wrappers and take out this mono color, not very appealing looking hunk of chocolate. The candy never looks as good as the wrapper. Reeses Peanut Butter Cups actually look like light colored mud you’d find out in the street. But boy, that pretty wrapper. Yes, candy bar manufacturers really earn their money from the packaging department with these gems.

So we don’t get too hungry, let’s move on to a different kind of packaging.

Copy paper.

If you think wrapping up dull looking candy bars in all this colorful fluff is interesting just take a look at the boxes and packages that copy paper comes in. I mean, have you EVER seen the package that Georgia Pacific copy paper comes in? The wrapper is brown on top, blue on the side and white covering the remainder except for a photo of a woman working in an office. Oh and underneath in big numbers is the number of sheets in the package, brightness and weight of the paper. I guess they don’t want us to miss these important specs. This is some of the most beautiful packaging you’ll ever see and then you open up this gorgeous package and inside is nothing but white paper. Since this is something that we buy because we need it and for no other reason, did they really think that if they just put the paper in a plain brown wrapper that we wouldn’t buy it? Amazing.

Now Xerox, is a little different. See, they are a very big name in the copy business so their packaging is much plainer, usually one color. What is prominent about the package is the name, XEROX, right up there in big bold letters. It seems that’s all anybody needs to see and they’re sold. After all, if it’s Xerox it has to be the best.

In the final installment of packaging we’ll cover some packages that you’re sure to find very interesting, including some very unusual packaging.

About the Author

Michael Russell is the author of “Your Independent Guide to Packaging.” Read parts I and III of “The Psychology of Packaging” over the next few days!

The Psychology Of Packaging, Part I

Packaging. It’s something we really don’t think much about. We don’t really buy things for the packaging. We buy them because we need or want what’s inside.

Or do we?

Studies have been made on the psychology of packaging and how it effects buying behavior. The truth is we are very greatly affected by how a package looks. In this article we’ll cover some examples of packaging power.

Let’s start with cereal boxes.

Take a good look at a cereal box of a cereal brand aimed at children. Perfect examples of these are Cap’n Crunch, Count Chocula, Sugar Smacks, Cocoa Krispies, Frosted Flakes and Trix. Every single one of these cereals has a picture of a cartoon type character that would appeal to children. Some of the most famous characters in history, let alone food history are from these boxes, names like Tony The Tiger, The Trix Rabbit and old Cap’n Crunch himself. These characters have become icons of the cereal industry.

Then take a look at a cereal box of a cereal brand aimed at adults looking for good nutrition. Perfect examples of these are Wheaties, Just Right, Total, All Bran, Kashi, Puffed Wheat and Raisin Brand. These cereals will either feature a hearty looking bowl of nutritious flakes, maybe an athlete and in the case of the high fiber cereals, a picture of an elderly person or couple. All these visuals are done with the express purpose of making the consumer feel that what is in the box is healthy and good for them. The cereal itself may have little nutritional value but the image portrayed says “eat this, it’s good for you.”

Moving away from food and to toys, this is probably the most deceptive of all packaging ploys. In most cases, especially with action toys, the photo on the outside of the package has very little resemblance to the toy inside. GI Joe was a great example of this. On the box you would see army GI Joe in some brush, maybe in a fox hole. Bombs would be going off all around him. For the marines maybe they were shown landing on a beach. Some boxes showed whole towns in ruins. Then you open up the box and find a single lone soldier. No sand, no beach, no town. It’s amazing how toy manufacturers get away with this.

The next one is a favorite of an associate of mine. TV dinner packaging. Take a good look at a TV dinner, especially one that is basically meat and potatoes. The cover shows this sizzling meal of roast beef, mashed potatoes, peas and carrots or maybe corn, and a nice chocolate dessert. The portions look absolutely huge. You’re ready to open up your TV dinner thinking you’re about to get a really big and hearty meal and you find portions inside that wouldn’t feed your cat. There should at least be a warning on the package that says “not actual size of food inside.”

In future articles we’ll go over other types of deceptive packaging made for one purpose and one purpose only. To make sales.

About the Author

Michael Russell is the author of “Your Independent Guide to Packaging.” Read parts II and III of “The Psychology of Packaging” over the next few days!

The Purpose Of Packaging Design

Package design is not decoration. Did you know that 80 percent of all purchasing decisions are made in-store? As traditional media is being revolutionized right before our eyes, your packaging will most likely be the first introduction a consumer has to your product and we all know how important first impressions are. Your package is a valuable asset that can make or break the sale of your item and should be considered as important as the item itself. After all, no one is even going to try your product if the package is not appealing… there’s simply too much competition to choose from.

Let’s review four key packaging attributes that should be considered prior to making any packaging decisions. Innovation, visibility, content and appeal.

Innovation

The buzzword in product development today is innovation. You can only color and shape a toilet brush in so many ways before you have to start considering how to change the mechanics of the product, thus the invention of disposable heads. The same theory can be applied to packaging design.

Take Target’s pharmaceutical packaging for example. For years your pills were delivered in the same cylindrical bottle with the same small text and illegible instructions. Hopefully you didn’t have more than one family member with prescriptions or else your medicine cabinet really became confusing. With the innovation of Target’s bottle, not only do you know whom the prescription is for by the color band but also the name of the medication as it is clearly indicated on the top of the bottle. Target’s slimmer bottle design allows for a better fit in your cabinet and easier-to-read text on a non-curved surface. Target’s innovation of the pill bottle was a great way to kick off their new pharmacy and draw a following of consumers who were looking for a better experience.

Visibility

The visibility attribute sets your product apart from your competitors. Before beginning a package design project, a category audit should be conducted. It is important to discover who your shelf neighbors are and what attributes they possess in order to design for difference.

Think about the vegetable aisle in your grocery store. Everything is green. Yes, it must be green or the consumer will not buy it. Shoppers expect green for their vegetables and red for their sauces … there is no getting around that. So what can someone do to stand out on a shelf with those kinds of constraints? How about simplify. Recently Publix redesigned their generic items. Not only do the Publix products retain the bargain look, but the simplicity of the design actually makes the product stand off the shelf in a world of green. It is not the most elaborate design but it is perfect for a brand of that price point. Their redesign jumps off the shelf far quicker than many of their counterparts.

Content

Examine the difference between Nordstoms and JC Penney. You walk into Nordstroms and your senses are immediately affected. The sound of a piano player in the middle of the store and the fact that you are not bombarded with sale items or cluttered aisles of merchandise allude to a feeling of elite. You immediately sense that the store is upscale. Now think about JC Penney, you can barely walk through the store without knocking something over nor can you see past 10 feet in front of you as the aisles of merchandise are stacked high. This environmental scenario will tell you that somewhere in JC Penney there is a bargain for you. Neither of these scenarios is incorrect. It is all about your brand and how you want your product or service to be perceived.

Content for packaging works similarly. If you clutter your package with flashy stickers of “New!” or “As Seen on TV”, expect to set your product to a lower price point. On the contrary, develop a package with a sleek design and less clutter, expect a perception of higher quality and set your product at a higher price point. Remember, you still must uphold your brand promise. Putting junk in a nice box does not change the fact that it is junk.

Appeal

Lastly, the most important attribute is appeal. The word attribute is used loosely in this case, as appeal has to do with the combination of Innovation, Visibility and Content. After you have examined these key attributes, you must determine if your solution is appealing. The best way to determine appeal is to conduct research specific to your objectives.

As television ad viewers and radio listeners decrease due to a recent shift in lifestyle habits, the importance of your package speaking for you is immeasurable. Your package is akin to a first impression of your product and company. Uniqueness, appearance and content determine whether a person is worth engaging in conversation and the same goes for your product. Make sure that your product can easily make that leap from shelf to hand.

About the Author

Laura Denman is the Strategy Director for XO Create! who provides expertise in package design for the youth market. XO Create! assists organizations in positioning and moving product through compelling packaging solutions. You can contact Laura at (678) 319-4242 or by mailing:

XO Create!
1320 Union Hill Industrial Court, Suite C
Alpharetta, GA. 30004

Marketing? It’s All About The Packaging!

What is marketing if it isn’t just effective packaging?

Confused? Good! It’s the first step to learning something new and exciting.

The product doesn’t matter. Everyone else sells it too. The only way to make it different is to change the packaging. The packaging makes all the difference.

Instead of trying to sell a product or a service, why not sell the package? But just what is the package? Ahh… good question.

The package is the emotion.

What do you really sell? It’s not a product, or a service, or a bunch of features, or even benefits. It’s an emotion. Everyone wants to feel better. There isn’t a person on the planet who doesn’t. So start making people feel better and your sales will soar… astronomically!

So how do you do that? How do you package up an emotion and sell it?

Here are some clues…

People in life do more to avoid pain than they do pleasure. It’s a proven psychological principle. So there’s a good start. How can you remove the fear of buying with a risk reversal guarantee? That’s good packaging thinking.

How can you remove people’s frustrations? How can you tell people you can get them out of pain? What way can you help them to avoid pain, reduce their fear, eliminate their stress, worry, and apprehension?

That’s packaging. That’s the competitive edge.

What about the pleasure side?

How can you make people feel great? No one wants to be satisfied. Think about sex. Would you like to tell people you had a wonderful weekend with a new friend where you had lots of satisfactory sex?

Of course not! No one wants to feel satisfied, unless it’s after another wonderful feeling.

People want to feel wonderful, excited, passionate, enthused, happy, joyful, contented and peaceful. So how can you package your product to make people feel that? How can you relate what your product is to how they will feel?

Then how can you communicate it with colourful words and language so they get a sense of anticipation and joy, even before they buy, so they can’t wait to experience the feeling that can only come from ownership?

Now for the million dollar question.

How can you combine both?

When you combine both, WOW! That’s power. That’s persuasion. Can you imagine it? Can you see it? Can you feel it?

That’s marketing! That’s true power. That’s how you make MASSIVE profits! That’s how you live the lifestyle of your dreams that others envy!

About the Author

Tim Stokes is a strategic marketing genius! He understands packaging. That’s what sets him apart. To find out more about this amazing man, visit BBMS.com.au.

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