Packaging Inventions That Save Lives ÇÒÀÎ »î ±× Æ÷Àå ¹ß¸íǰ
September 2, 2008 2008³â 9¿ù 2ÀÏ
I just returned from speaking at an invention show on how to package your invention to sell. ³ ±×³É ÆÐŰÁö·Î ÆÇ¸ÅÇÏ´Â ¹æ¹ý ¹ß¸í¿¡ ´ëÇÑ ¹ß¸í Àü½Ãȸ¿¡¼ ¿¬¼³¿¡¼ µ¹¾Æ¿Ô´Ù. I saw a lot of great, innovative products that had a lot of merit. ³ª´Â ¾ÆÁÖ, Çõ½ÅÀûÀÎ Á¦Ç°ÀÇ ÀåÁ¡ Áß ¸¹Àº »ç¶÷À» ¸¹ÀÌ º¸¾Ò´Ù. Some of them could become the next, new, ¡°hot¡± consumer product. ±×µé Áß ÀϺδ ´ÙÀ½, »õ, "ÇÖ"¼ÒºñÀÚ¸¦À§ÇÑ Á¦Ç°ÀÌ µÉ ¼öÀÖ´Ù. However, what struck me the most was that everyone focused on what they were developing not whether it would appeal to the consumer. ±×·¯³ª ³ª¸¦ °¡ÀåÇß´Ù ±× ¸ðµç »ç¶÷µéÀÌ ¾î¶² ¿©ºÎ¸¦ ¼ÒºñÀÚ¿¡°Ô ¾îÇÊÇÏÁö °³¹ß¿¡ ÃÊÁ¡ÀÌ ¸ÂÃçÁ³´Ù. They seemed to even ignore a consumer need for their product. ±×µéÀº ½ÉÁö¾î´Â Á¦Ç°¿¡ ´ëÇÑ ¼ÒºñÀÚÀÇ Çʿ並 ¹«½ÃÇÏ´Â °Í °°¾Ò´Ù.
I watched American Inventor while I was in away and that same judgment was reinforced. Á¦°¡ ÀÚ¸®¸¦ ºñ¿î µ¿¾È¿¡ ÀÖ¾ú´Âµ¥ °°Àº ÆÇ´ÜÀ» °ÈÇß´Ù Àü ¹Ì±¹ÀÇ ¹ß¸í°¡ ÁöÄѺôÙ. People invented things that had absolutely no market potential whatsoever. »ç¶÷µéÀÌ ÀüÇô ½ÃÀå ÀáÀç·Âµµ °ÅµÎÁö ¸øÇÑ °ÍµéÀ» ¹ß¸íÇß´Ù. Not matter how clever, catchy or innovative the packaging might be to lure the consumer into the purchase, it can¡¯t save these inventions from an unmitigated disaster. ¾Æ´Ï ¾î¶»°Ô, ¸ÚÁú ¿µ¸® ¶Ç´Â Æ÷Àå ±¸¸Å·Î ¼ÒºñÀÚµéÀ» À¯ÀÎÇÏ´Â °Í Çõ½ÅÀûÀÎ ¹®Á¦, ±×°ÍÀº ¿ÏÈ Àç¾Ó¿¡¼ ÀÌ·¯ÇÑ ¹ß¸íǰÀ» ÀúÀåÇÒ ¼ö¾ø½À´Ï´Ù.
It got me to thinking about unfulfilled or unmet needs of the consumer. ±×°ÍÀº ÀÌ·çÁö ¸øÇÑ ¼ÒºñÀÚÀÇ ºÒ¸¸À̳ª ¿ä±¸¿¡ ´ëÇØ »ý°¢ÇÏ´Â ³¯ Àâ¾Ò¾î. These are needs that we all face, whether we know it or not. À̵éÀº ¿ì¸® ¸ðµÎ°¡ ¾ó±¼ÀÌ ÇÊ¿ä ¿©ºÎ ¹Ï°Å³ª ¸»°Å³ª ¿ì¸®´Â ¾Ë°íÀÖ´Ù. How does the package play a role in satisfying a consumer need or creating consumer satisfaction? ÆÐŰÁö´Â ¼ÒºñÀÚÀÇ Çʿ並 ÃæÁ·ÇÏ´Â ¹æ¹ýÀ̳ª ¼ÒºñÀÚÀÇ ¸¸Á·µµ¸¦ ¸¸µå´Â ¿ªÇÒÀ»Çմϱî?
Look at the growth of the prepared or ready to eat market. ÁغñµÈ ½Ä»ç¸¦ ÁغñÇϰųª ½ÃÀåÀÇ ¼ºÀåÀ» Á» ºÁ. All these new food products have been developed because the packaging allows the product to be created. ¶§¹®¿¡ Æ÷Àå Á¦Ç°À» ¸¸µé ¼ö ÀÖµµ·Ï ¸ðµç Á¦Ç°ÀÌ »õ·Î¿î À½½ÄÀ» °³¹ßÇß½À´Ï´Ù. Without the package, the product couldn¡¯t even exist. ÆÐŰÁö°¡ ¾øÀ¸¸é, Á¦Ç°µµ Á¸ÀçÇÏÁö ¸øÇß½À´Ï´Ù. The consumer¡¯s lack of time is a major unfulfilled need and consumer goods companies are creating products that address that demand Á¦Ç°À» ¸¸µå´Â ½Ã°£ÀÇ ºÎÁ·ÀÇ ÁÖ¿ä ÀÌ·ç¾îÁöÁö ¾ÊÀº ¼ÒºñÀÚÀÇ ÇÊ¿ä¿Í ¼ÒºñÀç ±â¾÷µéÀÇ ¼ö¿ä°¡ ±× ÁÖ¼Ò
Take an everyday item such toothpaste. Ä¡¾à µî ÀÏ»ó ¹°Ç° °¡Á®°¡¶ó. Where would we be without the package? ¿ì¸®°¡ ¾îµð ÆÐŰÁö¾øÀÌ »ì ¼ö ÀÖ°Ú¾î? Consumers never even think about why that product package was created and how it works to contain and dispense the product while keeping it sanitary. ½ÉÁö¾î ¼ÒºñÀÚµéÀº ±× Á¦Ç°À» ÆÐŰÁö·Î ¸¸µé¾îÁø ÀÌÀ¯¿¡ ´ëÇØ »ý°¢ÇÏ°í °áÄÚ ±×°ÍÀ» Æ÷ÇÔÇϵµ·ÏÇÏ´Â ¹æ¹ý ¹× Á¦Ç° Ư¸é À§»ýÀ» À¯ÁöÇÏ¸é¼ ÀÛµ¿ÇÕ´Ï´Ù. The toothpaste tube fulfilled a need. Ä¡¾à Æ©ºê Çʿ䰡 ¿Ï¼öÇß´Ù.
The next great wave of packaging innovation and inventions will come from problems not yet resolved or ones that haven¡¯t hit the consumer awareness button. ÆÐŰ¡ Çõ½Å°ú ¹ß¸íǰÀÇ ´ÙÀ½ Å« ÆÄµµ°¡ ¹®Á¦°¡ ¾ÆÁ÷ ÇØ°áµÇÁö ¾Ê¾Ò°Å³ª ¼ÒºñÀÚÀÇ ÀνÄÀÌ ¹öưÀ» ´©¸£ÁöµµÇÏÁö ¾ÊÀº »ç¶÷À¸·ÎºÎÅÍ ³ª¿Ã °ÍÀÔ´Ï´Ù. Be aware of issues such as security and integrity of the products we buy and consume. ¹®Á¦ÀÇ º¸¾È°ú ¿ì¸®°¡ »ç´Â Á¦Ç°ÀÇ ¹«°á¼º°ú ¼Òºñ µî Á¶½ÉÇØ. Look at all the recent flourish of product recalls and contamination issues: pet food, peanut butter, common everyday items that could kill you or your pet. ¸ðµç Á¦Ç°ÀÇ ¸®Äݰú ¿À¿° ¹®Á¦ : ¾Ö¿Ï µ¿¹° ½Äǰ, ¶¥Äá ¹öÅÍ, ´ç½ÅÀ̳ª ´ç½ÅÀÇ ¾Ö¿Ï µ¿¹°À» Á×ÀÏ ¼öÀÖ´Â ÀϹÝÀûÀÎ ÀÏ»ó Ç׸ñÀÇ ¹øÃ¢Àº ÃÖ±Ù Á» ºÁ. Are consumers getting worried and paying attention? ¼ÒºñÀÚ °ÆÁ¤ÀÌ Á¡Á¡ ÁÖ¸ñ? You bet! ´ç½Å ³»±â! Just from the pet food issue alone there has been a slow down of pet food sales and an onslaught of people making homemade pet food. ¾Ö¿Ï µ¿¹° ¸ÔÀÌ ¹®Á¦¸¦ È¥ÀÚ ±×³É °Å±â¿¡¼ ´Ù¿î ¾Ö¿Ï µ¿¹° »ç·á ÆÇ¸ÅÀÇ »ç¶÷µéÀÌ ¾Ö¿Ï µ¿¹° »ç·á¸¦ ¸¸µå´Â ¼öÁ¦ÀÇ ¸Í°ø °Ý¿¡ ´À¸°¿Ô´Ù.
Getting back to toothpaste, have you read about the Chinese counterfeit toothpaste that is here in the US? ´Ù½Ã Ä¡¾à, ¹æ¹ý ´ç½ÅÀÌ ÇöÀç ¹Ì±¹¿¡ÀÖ´Â Áß±¹ÀÇ À§Á¶ Ä¡¾à¿¡ ´ëÇØ ÀÐ¾î º» ÀûÀÌ ÀÖ³ª? It¡¯s quite obvious (according to what I saw in the news) that by looking at the packaging (misspellings and so on) that it¡¯s not a legitimate product (that is only obvious if you read the package, of course). ²Ï »·ÇÑ °ÍÀε¥ (±× ¼Ò½Ä¿¡ ¹» ºÃ´ÂÁö)Çϸé ÄÚ½ºÀÇ ÆÐŰÁö¸¦ ÀÐ°í ±× Æ÷Àå½Ã (öÀÚ¸¦ ã°í ±×·¡¼¿¡ ÀÇÇØ) (ºÐ¸í ±×°Í¸¸ÀÌ ¾Æ´Ï¶ó ÇÕ¹ýÀûÀÎ Á¦Ç°ÀÇ) ¹àÇû´Ù. The warning signals are there for the consumer to see. °æ°í ½ÅÈ£´Â ÀÌ¹Ì ¼ÒºñÀÚ°¡ º¼ ¼öÀÖ½À´Ï´Ù. But what if the packaging looks normal and the product inside is contaminated? ±×·¯³ª, ¸¸¾à Æ÷Àå ¿Ü¸ð¿Í Á¦Ç° ³»ºÎ¿¡ ¿À¿°µÈÀº Á¤»ó? In the next wave of innovation, the package may tell us if the product is bad, contaminated or counterfeit. ¸¸¾à Á¦Ç°, ¿À¿°ÀÌ ÁÁÀºÁö ³ª»ÛÁö À§Á¶ Çõ½ÅÀÇ ´ÙÀ½ ¹°°á ÀÖÀ½, ÆÐŰÁö´Â ¿ì¸®°¡ ¸»ÇÒ ¼öÀÖ½À´Ï´Ù. Seriously, the package may talk, change colors, or do a myriad of other things to inform the consumer to be wary. ÁøÁöÇϰÔ, ÆÐŰÁö, º¯°æµÇ°Å³ª »ö»óÀ» ¾ê±â ÇÒ ´Ù¸¥ °ÍµéÀÇ ¹«¼öÇÑ °æ°è°¡µÇ±â À§Çؼ´Â ¼ÒºñÀڵ鿡°Ô ¾Ë¸³´Ï´Ù.
A packaging company just sent me this staggering statistic. ÇÑ Æ÷Àå ȸ»ç ³ª¸¸ÀÌ °³¶ó´Â Åë°è¸¦ º¸³Â½À´Ï´Ù. ¡°Product tampering at the retail level is growing at more than 13 percent each year.¡± That¡¯s scary. "Á¦Ç° ¼Ò¸Å¸¦ ÇԺηΠº¯°æÇÏ´Â ¼öÁØ¿¡¼ ¸Å³â 13 % ÀÌ»ó ¼ºÀåÇϰíÀÖ´Ù."Âü ¹«¼¿î µ¥¿ä. So, what is your packaging innovation that could nip that in the bud or prove that the product had been tampered with before the consumer purchased it? ±×·³, ¾î¶»°Ô ±× ²ÉºÀ¿À¸® Çϳª ¶Ç´Â ±× Á¦Ç°À» »ç¿ëÇϱâ Àü¿¡ ±×°ÍÀ» ±¸ÀÔÇÑ ¼ÒºñÀÚ ¼Õ´í Áý´Ù ¼öÀÖ´Ù´Â °ÍÀ» Áõ¸íÇÏ¿© ÆÐŰ¡ Çõ½ÅÀΰ¡? That is a huge an unmet need. ±× ¾öû³ ºÒ¸¸ÀÌ ÇÊ¿äÇÏ´Ù. It is an important one because most consumers don¡¯t recognize until it¡¯s too late. ¾ÆÁÖ Áß¿äÇÑ ÇϳªÀÇ ÀÌÀ¯´Â ´ëºÎºÐÀÇ ¼ÒºñÀÚµéÀÌ ÀνÄÇÒ ¼ö¾ø´Â ±×°ÍÀ» ³Ê¹« ´Ê°Ô±îÁöÀÔ´Ï´Ù. Remember the Tylenol poisonings? the ŸÀÌ·¹³î Áßµ¶ ±â¾ï³ª? That created havoc, after the fact. ¸¸µç À§·Â, »ç½ÇÀº. It created a whole new category of product packaging ¡°tamper-evident.¡± "º¯Á¶ - ¶Ñ·ÇÇÏÁö Á¦Ç° Æ÷ÀåÀÇ ¿ÏÀüÈ÷ »õ·Î¿î Ä«Å×°í¸®¸¦ ¸¸µé¾ú½À´Ï´Ù."
So think about future consumer issues. ±×·¡¼ ¹Ì·¡ÀÇ ¼ÒºñÀÚ ¹®Á¦¿¡ ´ëÇØ »ý°¢Çß´Ù. Product security is going to continue to grow. Á¦Ç° º¸¾È ¼ºÀåÀ» °è¼ÓÇß´Ù. We have just seen the beginning of the consumer¡¯s awareness to it. ¿ì¸° ±×Àú ±×°ÍÀº ¼ÒºñÀÚÀÇ ÀνÄÀÇ ½ÃÀÛÀ» º¸¾Æ¿Ô´Ù. Can you create a packaging innovation that will inspire trust and create peace of mind? ´ç½ÅÀº ±× ¹ÏÀ½À» °íÃëÇÏ°í ¸¶À½ÀÇ Æòȸ¦ ¸¸µå´Â ÆÐŰ¡ Çõ½ÅÀ» ¸¸µé ¼ö ÀÖ½À´Ï±î? Think about the untapped market potential and opportunity for the next packaging invention that can save lives. the ¹Ì°³¹ß ½ÃÀå ÀáÀç·Â°ú ±âȸ¸¦ »ì¸± ¼öÀÖ´Ù ´ÙÀ½ Æ÷Àå ¹ß¸í¿¡ ´ëÇÑ »ý°¢.
About the Author: ¿¡ ´ëÇÑ ÀúÀÚ :
JoAnn Hines is the Chief Executive Officer at JR Hines International, a firm providing consulting services in the packaging industry. ÇÏÀνº ¿öµå´Â ±¹Á¦ JoAnn ÃÖ°í °æ¿µÀÚ JR, ÆÐŰ¡ »ê¾÷¿¡ ÄÁ¼³ÆÃ ¼ºñ½º¸¦ Á¦°øÇϴ ȸ»çÀÔ´Ï´Ù. For over 30 years, Ms. Hines has been engaged in packaging trends, forecasting, ideation/brainstorming and implementing innovative new packaging technologies. 30 ³âÀÌ ³Ñµµ·Ï, ¹Ì½º ÇÏÀνº ÆÐŰ¡ µ¿Çâ, ¿¹Ãø, ÀÏÁö / ºê·¹ÀÎ ½ºÅä¹Ö¿¡ Á¾»ç ÇØ¿Ô »õ·Î¿î Çõ½ÅÀûÀÎ ÆÐŰ¡ ±â¼úÀ» ±¸ÇöÇß´Ù.
Need insights on packaging trends that can impact your business? ±ÍÇÏÀÇ ºñÁî´Ï½º¿¡ ¿µÇâÀ» ÁÙ ¼ö ÆÐŰ¡ µ¿Çâ¿¡ ´ëÇÑ ÅëÂû·ÂÀÌ ÇÊ¿äÇϽʴϱî? Get the Packaging Diva on your team. ±ÍÇϰ¡ ÆÀ³»¿¡¼ Æ÷Àå µð¹Ù. Visit ¹æ¹® PackagingUniversity.com to find out about the latest packaging innovations. ÃֽŠÆÐŰ¡ ±â¼ú Çõ½Å¿¡ ´ëÇØ ¾Ë¾Æº¸½Ê½Ã¿À.

















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